For most musculoskeletal problems, yes. The parts of physiotherapy with the strongest evidence (a thorough assessment, clear explanation, a graded exercise plan and support to stay active) can all be delivered by video. If hands-on assessment or treatment would genuinely help, Roshan will tell you and can arrange an in-clinic appointment in Cambridge.

A large part of musculoskeletal diagnosis comes from your history: how the problem started, what makes it better or worse and how it behaves. On camera, Roshan watches how you move, guides you through specific tests and functional tasks, and may ask you to apply gentle pressure yourself to locate tenderness. Drawing on his First Contact Physiotherapy and triage experience, he also screens for features that might suggest something other than a musculoskeletal problem.

That's very common. Please fill out our enquiry form with your questions, and we'll get back to you within a few hours and no later than 1 working day. If physiotherapy isn't the right option, we'll explain why and point you towards the most appropriate service.

Yes. You can book a face-to-face follow-up directly after your virtual initial assessment or any virtual follow-up, and many patients combine both. In-person appointments take place at Salus Wellness Clinic, Norman House, Cambridge Place, Cambridge CB2 1NS.

No, you can refer yourself directly. If you are claiming through private medical insurance, your insurer may ask for a GP referral or authorisation code first, so please check with them.

No. Most musculoskeletal problems can be diagnosed without a scan. If you already have X-ray, MRI or ultrasound reports, please share them before your appointment. If Roshan feels investigations would change your management, he'll explain why and discuss the options.

Our virtual service is for patients physically located in the United Kingdom at the time of their appointment. This is because professional registration, indemnity cover and access to local emergency and NHS services all depend on where you are. If you'll be abroad, please contact us before booking.

Virtual assessments are usually for patients aged 17 and over. Young people aged 16 can be seen with a parent or legal guardian present for the whole consultation. Please contact us first so we can check virtual care is appropriate.

A smartphone, tablet or laptop with a camera and microphone, a stable internet connection, and a private space with room to move. No special equipment is needed; we can adapt exercises to what you have at home.

Not for the video call. You join through a secure link in your browser. Your exercise programme is delivered through a secure digital exercise tool; you'll receive an email with access details after your appointment.

Roshan will try to reconnect and, if that isn't possible, will call you on the phone number you've provided to continue by telephone or rearrange. You won't be charged twice for a session that couldn't be completed because of a technical problem on our side.

No. We do not record virtual consultations, and we ask that patients don't record sessions without discussing it first. If an image or short video would help your care, we'll only take it with your explicit consent and store it securely in your clinical record.

It depends on your condition and goals. Some people need one or two sessions with a clear self-management plan; others benefit from a short course of follow-ups. Roshan will give you an honest estimate after your initial assessment, and you're always in control of how many sessions you book.

Many UK insurers cover remote physiotherapy. We are recognised by AXA Health, WPA, Aviva and Vitality. Please contact your insurer to confirm cover and obtain an authorisation number before your first appointment.

Please give at least 24 hours' notice to cancel or rearrange. Cancellations with less than 24 hours' notice and missed appointments are charged at 100% of the appointment fee. Full details are in our Virtual Consultation Policy.